PANIC!
I NEED HELP NOW!
Phone A Live Tech
NOW

Our Partners and Techs can provide instant assistance - 24/7/365 - no holidays - world-wide - our Partner Network never sleeps!
Some Partners provide free support, including free on-site visits at your home or office. This is usually for their clients (i.e. hardware sales, laptops etc.) You can find our Free Tech Support Partners at www.pocketrocketlinux.com?partners
Some of our Partners charge for technical assistance. Rates are typically $50 per telephone call, $25 minimum (first 15 minutes), and $50 per hour
for each hour after the first hour.
If you absolutely need help right now and want to contact one of our
Tech Partners, you can call them directly through the call network.
They are located in California (Silicon Valley, L.A. and NorCal,
New York (Manhattan, Long Island and Statan Island),
Florida (Palm Beach), Switzerland (Geneva), Washington D.C.
and other cities, including Rio, Cabo, Georgetown,
Hong Kong, Sydney, London, Jordan, India, Saudi Arabia,
Tel Aviv, Cape Town ... we have verified Tech Partners in nearly every major city on earth.
- When you call the Call Network they will ask for your CREDIT CARD information and verify your ID.
- When the Tech is connected, the call network will bill your credit card at a rate:
- $25 for the first 15 minutes
- $50 for the first hour (includes the original $25)
- $50 for each hour thereafter.
- These are professional, verified Tech Partners who have:
- Strong, verified, tested, proven PC repair and software skills.
- A good rating from other customers for resolving their problems.
- No criminal record.
- High level security clearances.
- Experience in sensitive industries: banking, medical, military etc.
- Verified references before we allow them to become a Tech Partner.
- Willingness to take calls at all hours to help our users.
- Willingness to provide on-site support.
- Ability to accept electronic payments through a secure web-based merchant account.
- Tech Partners can also provide ON-SITE service; sometimes at the same rate, sometimes free for their clients, sometimes for a higher rate. This service varies and is between you and the Tech Partner.
- All of these Techs have strong hardware and software skills,
have been trained to bring dead PCs and Laptops
back to life, and can fix nearly any problem you can throw at them. Many
of them bring 20 - 40 years of experience in high-tech.
- All of these Techs can save you a fortune on hardware purchases.
They are part of the Pocket Rocket Linux alliance that can save you
on shipping, returns and 101 other costs associated with buying
and upgrading your PC hardware. From new to used equipment,
laptops, routers - name it - they have them - these Techs
are experts at getting the best, most reliable hardware for the lowest price possible
through our Silicon Valley and Asian warehouses.
Yes, the Team at Pocket Rocket Linux
designs, manufactures and sells desktops, laptops, tablets and PDAs.
In fact one of our lead electrical engineers
was a senior level engineer on the I-PHONE project and still goes to China
frequently. Another owned a business that shipped sea containers of electronics
from Asia to the largest computer store chain in the U.S. today.
Another has owned three computer stores, including the largest
store in South Orange County, California, with 20 - 40 network
technicians working for them, and another wrote 80% of the software to run a 3 unit nuclear plant,
while another wrote the classroom accounting and marketing system for
the University of Phoenix and construction management for Disney Resorts,
while another wrote all of the software to run hospitals and HMOs ... etc. etc.
These are Pocket Rocket Linux Partners - High-Power Techs - available for you!
When you absolutely, positively need help now, these verified professionals
are there and charge a fair, reasonable rate for their high level of
availability (24/7/365), keen technical capability, and their ability to
get your gear working as quickly as possible.
You can choose to either:
- Email a request for a paid technician here.
- Call a paid technician right now here.
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